Once payment is received, your player slot is saved for you in the competition. Upon filling the minimum player requirements, all registered players will be drafted to teams and coaches will contact each player for next steps. An Individual is not confirmed into a competition until competition fee payment is received. Failure to confirm and pay the competition fee promptly may result in the player being removed. League Joe and any competition administrators reserve the right to remove a player from any competition for non-payment or any other reason.
If you need to cancel your registration, please first cancel your spot through the website and then contact us directly to request a refund. Refunds are not issued automatically, and both steps - canceling on the site and reaching out - are required to process your refund.
Your fee is fully refundable in the following circumstances:
Your fee is refundable (minus applicable cancellation fees) in the following circumstances:
Your fee (minus retail value of any merchandise purchased) is convertible to credit towards future events in the following circumstances:
The pre-registration period concludes once the draft is concluded or 7 days before the event begins, whichever occurs first. At the conclusion of the pre-registration period, no refunds will be granted for single event cancellation.
Cancellations Before The SeasonAny cancellations made by players less than 7 business days before the start of a season will result in a non-refundable $20 Cancellation Fee, with no exceptions. The balance of the registration fee, minus the $20 Cancellation Fee, will be credited back to the card that was used for competition fee confirmation payment.
All cancellations initiated by the player will, at minimum, exclude the payment processing fee charged during checkout.
If an individual fails to attend the first game of the season without giving prior notice to a competition representative, League Joe and the competition administrator reserves the right to replace that player and charge the non-refundable $20 Cancellation fee. Simply not showing up is not a valid means of notification of registration cancellation.
Cancellations During The SeasonWe understand that sometimes an individual cannot complete a season because of circumstances beyond their control (injuries, accidents, illnesses) and sometimes it simply turns out not to be the right experience for them. Any individual that plays week 1 and cancels immediately afterward will be charged only the Individual Cancelation Fee of $20 described above. Individuals canceling after week 2 will receive a pro-rated refund in addition to the $20 fee.
Cancellations After Merchandise Has Been Ordered
Tournaments often draft players to teams weeks before the event begins in order to process orders for custom apparel. Once the draft has concluded and custom merchandise has been ordered, there are no refunds. If you need to cancel your registration, you may provide your shipping address and your custom merchandise will be shipped to you.
With approval of the competition administrator, your registration fee may be transferable if you find a replacement player.
At any time following the pre-registration period, you may cancel your registration and have your fees transfer to a future event, minus any costs associated with purchased merchandise and/or uniform kits.
Please contact support for the event if you have further questions.
Third party event organizers use the League Joe registration platform in order to operate their events. In these events, League Joe utilizes the payment processor provides by the Third Party in order to process your payments. In these situations, League Joe does not have access to or receive your funds, nor is League Joe the final authority on approving or denying a refund or transfer request.
League Joe Customer Support will assist players in receiving the proper contact information for their requests, but may be unable to directly assist with the processing of any specific refund or transfer requests for Third Party events.
Please visit the Contact Tab of the respective event to view the Third Party organizer for the event in question.
Each and every event on League Joe may have specific policies and procedures for their events. When specific event policies exist, they shall supersede the policies found here. LeagueJoe is only responsible for policies for its events that it operates.
Event organizer reserves all rights to modify the schedule and/or the rules of the games in order to alleviate time constraints caused by inclement weather. For event adjustments caused by inclement weather and/or Acts of God, players shall be subject to partial credits for use for future events depending on the retail value of the merchandise package provided to each player (see chart below).
In the event of a total cancellation or weather adjustments, Event organizer reserves the right to adjust its prize packages at its own discretion. If weather causes you to play more than 50% fewer games than advertised, you will be provided a partial credit towards future events. Credit will be calculated as a percentage of the total games played versus the advertised guarantee, minus the retail value of any merchandise package provided. If the total retail value of the merchandise exceeds the total registration cost, no credit will be provided.
